Support
We reply within 24 hours on weekdays.
Response time
Email responses within 24 hours on weekdays. For an urgent outage, put "URGENT" in the subject line.
WSG Global LLC, 9169 W State St, Suite 2963, Garden City, ID 83714.
Frequently Asked Questions
How does the public demo calculate a load?
Enter pickup, drop, miles, and the offered rate. The demo takes off fuel from a regional diesel average and typical truck costs. It does not count deadhead, tolls, factoring, or a broker's cut. Check a load free, no signup. The demo runs in your browser.
What's included in the free tier?
A free account, in the private beta, scores loads with your own truck costs and keeps load history and a profit-and-loss view on that device. It also includes voice input, an FMCSA broker check, a get-paid tracker, and a detention clock. It shows ads. CSV export and emailed profit-and-loss reports are not on the free account. Deadhead miles, tolls, and a factoring rate count only when you enter them. Factoring stays off until you set a rate. The public demo does not include those account features.
What do Take it, Borderline, and Pass mean?
Take it means the estimate meets your target. Borderline means it is short of that target. Pass means it is below your floor. Every result is an estimate. In the private beta you set the target on the profit-and-loss screen.
How do cancellation and refunds work?
After public launch. Paid plans are not offered during the private beta. When they are, the month you cancel in stays paid. A monthly plan is not refunded for a partial month. On an annual plan, unused whole months are refunded to your original payment method in 3–5 business days.
Can I use this on my phone?
iPhone and Android apps coming soon; the web version works in your phone's browser today.
Is my load history saved if I close the browser?
The public demo does not save a history to an account. In the private beta, a free account keeps scored loads on that device. Synced loads can be restored when you sign in on another device. Clearing the browser data on a device removes what had not synced.
My sign-in isn't working. What do I do?
Try signing in at truckerprofits.com in a browser. If you see a CAPTCHA error, clear your browser cookies and try again. Still stuck? Email support@truckerprofits.com with your email address. We reply within 24 hours on weekdays.